About Me
I’m a New York–based leader with experience across real estate, public service, and emergency response. I serve as CEO of Five Points Abstract, Deputy Director at Garner KSolv, and Program Site Manager for NYC Health + Hospitals’ HERRC, where I led multi-site operations serving thousands of residents. My focus: change management, performance metrics, and resident-centered service delivery.
Highlights
- Secured MBE certifications and built equity-focused partnerships to expand access in underserved communities.
- Directed 24/7 operations for 2,000+ residents; implemented protocols that reduced unresolved incidents by 40%.
- Improved supply chain coordination; cut delays by 30% and maintained 100% meal delivery.
- Conducted invoice audits, recovering $100K+; mentored supervisors and reduced staff turnover by 25%.
Projects
HERRC (NYC Health + Hospitals)
Led hotel and tent-site operations serving 2,000+ residents; coordinated Hospitality, Logistics, IT, and Finance for 24/7 continuity.
- Reduced unresolved incidents by 40% via escalation & communication protocols.
- Cut supply delays by 30%; maintained 100% meal delivery.
- Recovered $100K+ through invoice audits.
Five Points Abstract
As CEO, expanded access to title services by securing MBE certifications and building partnerships with developers and community stakeholders.
- Strengthened brand visibility and client retention across the region.
- Designed equity-focused models to reach underserved communities.
Skills
- Organizational Strategy & Change Management
- Resident Engagement & Community Partnerships
- Program & Project Leadership (Public / Nonprofit / Real Estate)
- Operational Excellence & Performance Metrics
- Title Insurance & Commercial / Multifamily Advisory
Contact Me
If you have any questions or would like to collaborate on a project, feel free to contact me via email or LinkedIn. I am always open to new opportunities and challenges.